Important Survey Update!
2 months ago
– Fri, May 22, 2026 at 01:07:54 PM
Hi All -
This week has been a whirlwind of communication with Backerkit, Kickstarter, and Stripe's totally human customer service, which apparently only knows about three phrases.
Dave and I will have more to say on our experience soon, but the important info for you is this:
Backerkit IS allowing us to collect payments through an alternative source, so expect surveys on Monday.
What this means for you:
-
If you purchased everything you want through Kickstarter, simply fill out your survey and you are done.
-
If you'd like to add on items in Backerkit, you will have the option to pay through PayPal on the survey.
- Alternatively, if PayPal is not an option for you, you may contact us to arrange another method.
Backerkit, to their credit, is going to bat for us with Stripe. But the process is taking a long time, books are slated to arrive next week, and we don't want to keep you waiting any longer while this process plays out.
We also have meetings with Kickstarter and other crowdfunding platforms set up next week to discuss how we can all move forward on future campaigns with confidence.
As always, we are enormously grateful for your support. If you'd like to follow us on social media, Dave runs accounts on both Instagram (@bloodlinecomicspictures) and BlueSky (bloodlinecomics.bsky.social).
Enjoy your Memorial Day weekend, everybody. The finish line is near!
-Clay
Important Clarification on Last Night's Update...
2 months ago
– Tue, May 19, 2026 at 07:24:09 AM
Hi again -
Reading the comments on last night's update, we want to reassure everyone of one thing:
Stripe's decision to suspend our account DOES NOT affect any of the funding that came in through the Kickstarter. Those funds were disbursed months ago.
In fact, we just got notification that the books have shipped from the printer, so we should have them in hand soon.
Rest assured, you WILL get your rewards!
What it does affect is our ability to use Backerkit. Creators use add-ons collected in Backerkit to offset the significant charge for the service--without the ability to raise additional funds, it wouldn't be worth the cost to use. Backerkit understands this, and has offered us a refund.
But they may also allow us to use a back-up payment source other than Stripe. We are currently looking into this option.
We didn't mean to alarm anyone last night. Again, you WILL get your rewards. It's just a temporary pause on the surveys while we figure out our options.
Thanks for your patience while we work through this,
Clay & David
Quick Survey Update...
2 months ago
– Mon, May 18, 2026 at 06:13:27 PM
Hi folks -
The Backerkit smoke test itself went off without a hitch, and while I would ordinarily press send on the wider surveys now, we are having to pause instead.
Some of you may have heard about Kickstarter's recent crackdown on NSFW material. It is driven by their financial partner, Stripe, which supports just about every other crowdfunding platform as well...including Backerkit.
Can you see where this is going?
A few hours after the smoke test went out, Stripe suspended our account. Dave and I are currently working with Kickstarter, Backerkit, and Stripe to get this resolved, but having the issue crop up late on a Friday meant a quick resolution wasn't in the cards.
Hopefully this is merely a brief bump in the road, and we'll be back shortly with better news. Rest assured, no matter what happens, we'll get the surveys--and your books--out to you soon.
Thanks again for your patience and support,
Clay
Backerkit smoke tests are out!
2 months ago
– Fri, May 15, 2026 at 11:16:37 AM
Twas the Eve of Fulfillment
And Bloodline HQ
Sent Backerkit Smoke Tests
To 5% of You
Look, I never claimed to be a poet.
But, it's true! We just sent out Backerkit smoke tests, which is a small batch of surveys to make sure there are no issues before we go wide.
(Backerkit makes you do this because their system is REALLY DANG HARD to navigate and it's easy to screw up.)
If there are no issues reported with the smoke test, we expect to go wide with the surveys Monday morning.
That gives everyone about a week to fill them out before books arrive at Bloodline HQ. Once we have the books in hand, we'll lock orders and start prepping for fulfillment.
Stay tuned for news on digital rewards, which are coming soon!
Thanks again -
Clay
The book is at the printer!
3 months ago
– Mon, Apr 27, 2026 at 04:39:55 PM
Hey there, Carmillians -
We're happy to report that Alex did a fantastic job, not just on the colors, but also in getting this turned around so quickly.
The book is currently at the printer, and as soon as we get an ETA on delivery, we will let you know.
In the meantime, expect surveys to go out soon.
We heard your feedback last time that the InDemand process was clunky (we agree), and we're happy to report that Backerkit recently changed its terms to be a little better for creators, so we will likely go that route this time.
But those take time to build, and since we've been so focused on finishing the book, we'll need a beat to work on surveys. Stay tuned...but we promise it won't be long.
Once surveys go out, digital rewards will be available for download.
We are nearing the finish line, gentle reader. And we think when the long tease is over, you'll say it was well worth the wait.
Thanks for being awesome,
Clay & David
